Connectivity issues
If you are struggling to go On or Off Duty, your phone might have connectivity issues.
Test your connectivity
Try to open a web page in your phones browser, such as the BBC. If it struggles or doesnt load, your phone might have connectivity issues.
Try connecting your phone to a Wi-Fi network, then try going On Duty in the SafeTeam app. If this is successful on Wi-Fi, your phone has a connectivity issue.
If there are connectivity issues
Try turning Airplane Mode on and off from your phones settings menu.
Try taking your SIM card out and replacing it.
Ensure SafeTeam has permission to use mobile data (details on how to do this can be found here)
